Our quality assurance practices span the entire organization’s operations and are not limited to just the software development process alone. We believe that quality is the sum total of all the activities – direct as well as support – that go into the making of the final service or product. Our quality policy therefore influences even the smallest of actions that individuals take on a day-to-day basis.
HR & Training Process
Capable people make the backbone of any organization. At PIT Solutions, we believe in the strengths and capabilities of our employees and give chance to enhance their capabilities. Training programs on soft skills, technical and quality related aspects are conducted on a regular basis. We give special stress to quality during the induction program, which enables the employee to imbibe the element of quality into the mind.
The recruitment process is organized in such a way as to attract the best intellect in the area and then a rigorous screening process is used to find the best among the best. We take special care in identifying process oriented persons who are striving for continuous improvement.
The management is pledged to provide a pleasant atmosphere and environment conducive to enhance the skills and motivate the employees to the hilt. Here we follow a open culture where there is every chance for an individual to pursue his/her professional aspirations.
Code review is given utmost importance at PITS, with the philosophy in mind that defects/bugs found out at the earliest stage reduces the quality related problems at a later stage when it is costly to make the fixes. Our rich experience in project execution has taught us that code review is more economical than bug fixing. So the emphasis of our quality assurance is more on eliminating chances of program failure early on as against identifying bugs at a later stage through testing and then fixing them.
At PIT Solutions, we never allow a delivery to happen without extensive testing by our well-equipped test team. Here we have a capable testing team of 12-15 members who can handle any type of testing requirement for any software. The team has extensive experience in testing web applications, client-server applications, stand-alone consumer products as well as educational software. This is one way of ensuring the quality of the project we deliver. Read about our Testing Process.
We collect 360 degree feedback within and outside the organization. By soliciting feedback from the client on a regular basis, we measure how good the quality of our services is. Internally, we solicit feedback at all levels to identify and enhance the best practices, and to isolate and eliminate the bad practices.
We believe in the popular principle that we cannot control what we cannot measure. To have control over processes and change them for the better, we have a few metrics in place even for abstract functions. Individual, team and project performances and successes are translated to accepted measures. The accumulated detailed metrics gives us tremendous information about what is going on, and throws up clear indications on where to tweak next.