Our Process
With our global delivery model, we specialize in developing solutions quickly and cost-effectively that exceed our customer's expectations. On the one hand, in this hybrid model, the customer is involved in the software development process at an early stage to avoid costly surprises at the end of the project. The second component of this model is strictly following our internal process and software development methodology.
Our hybrid model is the result of many years of software development. Our experience shows that the success of any project depends on effective communication in all project phases. The onsite project manager in Switzerland is the interface to the customer and ensures communication between the project coordinator on the customer side and the offshore project team. His job is to provide the team with all the information they need to reach each milestone on time and within budget.
Cost benefits are more important to some customers than others. That is why we offer different types of cooperation. Each model has its price structure. Below are some diagrams of these types of collaboration. Contact us to find your model!
Swiss Managed Project
In this mode, project management is carried out by your local PITS office. A project manager from onsite office will be your central point of contact. As a first step, we gather all requirements in a non-binding meeting. In the second step, we come up with an offer to create a "clickable prototype", which serves as a simulation of the finished product and on which all parties can rely in the further course of the project. Thanks to our many years of experience, we can provide advice as early as the concept phase and identify any problems even before they are realized. The third step is the full development of the software. This is done by our in-house PITS development center in Kerala, India. A project manager in India ensures that local resources are properly deployed, and deadlines are met. The project is monitored by our local PITS office and progress is communicated on an ongoing basis.
Developer team with local project management
This cooperation model is chosen if the project is not exactly defined in advance or if it has no foreseeable end (e.g., ongoing maintenance or extension of an already existing development). You have a small team of developers working exclusively on your project. As with the previous model, your local PITS office acts as a central point of contact between all parties, ensuring that the resources in India are sufficiently utilized, are expanded, or reduced depending on the workload, and that the work is done correctly.
Project with PITS India
In this model, the client implements a project in direct communication with the development team in India. This model is chosen when it is a time-bound project with known and defined functionalities (such as, a mobile app, a web shop, etc.). For this type of collaboration, basic knowledge of technical project management on client side is required for a successful collaboration. Your local PITS office is still available as a contact during the project in case you need any additional assistance.
Development Team with PITS India
In this model, PIT Solutions builds a fixed development team for you. This model is chosen when it is a long-term ongoing project with no foreseeable end (for example, the development of a complete software solution or the extension of an existing development). The team is built in close consultation and according to your needs and the requirements of the project. Your local PITS office will support you in the initial phase of the collaboration. In the daily project routine, you as the client communicate directly with the project management in India. Your local PITS office is available as a contact throughout the entire collaboration. This model can save project costs, but it also requires basic knowledge of technical project management.
PITS software development process
clearly defined processes are central to successful project execution and ensure quality and productivity. The product of these processes is high quality software that is completed according to plan and budget. We have created a Software Engineering Process Group (SPEG) that defines, implements and optimizes our internal processes. As an ISO 9001 certified company, we are convinced that process-oriented work is central to successful project management.
PITS software development method
We pursue an agile method of software development and base our processes on this method.
Software development process
Good and clearly defined processes lead to increased quality and productivity of our software development and ensure that we can deliver our products on time and on budget.In order to ensure the success of every project, we have internally created the Software Engineering Process Group (SEPG, which defines processes and continuously optimizes them. We have named this process PIT Software Development Process (P-SDP). The steps in this process are
Collecting the requirements
Normally, the requirements for a software product are not known to the customer in advance. Good requirement engineers are necessary to compile these in a structured manner. For this we develop Understanding Documents and Scope Documents, and design wireframes and mock flows. These tools ensure that both parties fully understand the requirements and benefits of the proposed solution.
Specification
In the specification, we describe the behavior of the configured software down to the last detail. For most applications, the exact specification is the basis for successful development. We bring more complex applications into an easily understandable form with mock flows and prototypes. With use cases, we cover all possible interactions of a user with the system.
Architecture
A carefully planned architecture ensures that the software developed meets the performance requirements and is prepared for future expansion. In terms of architecture, we deal with interfaces to other systems, as well as various application scenarios such as load tests and changing operating platforms. Good architecture means reliability, stability and expandability of the software.
Implementation and testing
Implementation means that the software is programmed by the developer. The development is closely connected to the testing, which we see as an important part of the implementation process. Bugs should be detected and corrected as early as possible. Testing is part of the quality assurance, which is described in another part of this website.
Deployment, operation and further development:
After testing and approval by the customer, the software is deployed. Post-deployment support is important because many software projects fail due to the developers' lack of understanding of customer requirements and needs. Even if software is bug free and runs stably, it can be considered unsuccessful for these reasons. Another reason for the failure of some projects is that the customer does not know how to use the tool, so training and support are of central importance. Depending on the size of the project, PITS suggests various maintenance and operating contracts in order to handle operation and further development efficiently.
Quality control
Quality Policy
Our guidelines for quality assurance not only apply to software development, but also cover the entire range of our corporate activities. Our credo is that quality is the sum of the quality of all individual activities that contribute to the final product.
HR & training process
Skilled employees are the core capital of any organization. At PIT Solutions we believe in the strengths and abilities of each individual employee and try to use and promote individual strengths as precisely as possible. Our employees benefit from regular training programs, both for further development in the technical field and for soft skills. We underline the aspect of quality thinking that lives in the organization. The employee recruitment process is designed to attract and retain the best people in each field. Our application tests help to filter out the best of the best. A central criterion that all of our employees have to provide is process-oriented thinking and the urge for constant improvement.
Code Review
At PIT Solutions the greatest possible importance is attached to the code review. The background to this attitude is the knowledge that bugs should be detected and corrected as early as possible, because this can quickly become more expensive and difficult at a later point in time. Our years of experience have taught us that code review is more efficient than bug fixing.
Testing
At PIT Solutions we never deliver a product without first testing it thoroughly. Our well-trained testing team has over 20 employees who can carry out all types of tests for all types of software. The team has experience with web and mobile applications and standalone products. We have separate teams for front-end testing and back-end testing, as front-end testing has become more complex in recent years due to responsive design and mobile sites. This is how we ensure quality in every aspect of our products.
Feedback
We collect feedback from outside and within our organization by actively approaching customers and employees and talking about their experiences at PIT Solutions. We regularly measure the quality of our work. The aim of this feedback is to identify best practices and implement them internally, as well as to find and eliminate errors and problems.
Scale for quality.
We believe in the well-known principle that we cannot control what we cannot measure. In order to control and improve processes, we have introduced scales for quality assurance, even for abstract functions. The performance of individual employees, a team or a project is translated into standardized reports. This gives us a wealth of information about what is happening in the company at any point in time, and provides us with approaches where we can improve further.
Data security
A company with several locations poses a major challenge in terms of security aspects and data handling. Secure data transmission must be guaranteed, as the correct information can cause great damage in the wrong hands. The secure handling of data is guaranteed by the PIT Solutions security guidelines.
Our comprehensive security guidelines cover various aspects of security: logical security, physical security, and security of the organization and processes. This is how we maximize data security and minimize the risk of software offshoring.
Among other things, we operate firewalls, anti-virus scanners, data encryption, authentication and access control mechanisms to secure our system.